System Status

All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Uptime over the past 90 days. View historical uptime.
Shield Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email Operational
90 days ago
100.0 % uptime
Today
Radar Operational
90 days ago
100.0 % uptime
Today
CloudFilter and SafeSend Email Security Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
100.0 % uptime
Today
XtraMail Continuity Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email Operational
90 days ago
100.0 % uptime
Today
Service Announcements Operational
90 days ago
100.0 % uptime
Today
Issue Notice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Mail delivery delays to Microsoft 365 domains
Resolved - This incident has been resolved.
Jan 23, 08:50 EST
Update - We will continue to monitor the status Microsoft provides at https://status.cloud.microsoft/. It appears Microsoft is making progress in some of their affected zones. Logs shows some emails are beginning to deliver, but without Microsoft's confirmation of a resolution, we expect deferrals to continue.
Jan 22, 18:38 EST
Update - Microsoft's status has not changed. For more information, please visit https://status.cloud.microsoft/
Jan 22, 17:36 EST
Monitoring - Microsoft has announced a service issue affecting Exchange Online in M365. We are seeing email delivery delays to M365 domains with temporary error notifications. We will continue to monitor the Microsoft report. Mailprotector's CloudFilter and Shield services are operational.
Jan 22, 14:51 EST
Jan 22, 2026
Scheduled Maintenance for CloudMail and XtraMail
Completed - The scheduled maintenance has been completed.
Jan 22, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 21:00 EST
Scheduled - We will be performing scheduled maintenance on CloudMail (hosted IMAP email) and XtraMail (continuity webmail) on Wednesday, January 21, 2026, at 9:00 PM ET.
This update includes essential database updates and may result in a brief login interruption.

Maintenance Window: 4 hours
Expected Impact: Logging into CloudMail or XtraMail accounts may intermittently fail. Mail flow will not be interrupted.
Important Note: Logging in via webmail or an email client will be affected.

Thank you for your understanding as we work to maintain CloudMail and XtraMail performance and reliability.
Jan 19, 15:40 EST
Jan 21, 2026
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

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