System Status
All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Management Console   Operational
90 days ago
100.0 % uptime
Today
CloudFilter Email Security   Operational
90 days ago
100.0 % uptime
Today
SafeSend Outbound   Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email   Operational
90 days ago
100.0 % uptime
Today
XtraMail Continuity   Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving   Operational
90 days ago
100.0 % uptime
Today
Exchange+ 2013   Operational
90 days ago
100.0 % uptime
Today
Exchange+ 2016   Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email   Operational
90 days ago
100.0 % uptime
Today
Mailprotector Offices   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2018

No incidents reported today.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Resolved - All accounts affected by the aggressive outbound rule have been enabled to relay. Outbound filtering is operating normally. Thank you.
Jul 13, 17:46 EDT
Monitoring - The aggressive ruleset has been adjusted. We are working as quickly as we can to enable the individual relays of affected accounts and we are continuing to monitor the outbound filters. Thank you.
Jul 13, 16:08 EDT
Update - We are continuing to work on the issue. Thank you.
Jul 13, 13:32 EDT
Update - We are continuing to work on a fix for this issue.
Jul 13, 11:40 EDT
Identified - An update to the phishing ruleset may be causing outbound emails to be held for review. We are adjusting the ruleset and are addressing all mail accounts that are affected by the result.
Jul 13, 11:35 EDT
Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.