System Status
All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please send us an email at support@mailprotector.com.

Management Console Operational
CloudFilter Email Security Operational
SafeSend Outbound Operational
CloudMail Hosted Email Operational
XtraMail Continuity Operational
SecureStore Archiving Operational
Exchange+ 2013 Operational
Exchange+ 2016 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 5, 2016

No incidents reported today.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016

No incidents reported.

Nov 30, 2016

No incidents reported.

Nov 29, 2016
Completed - The scheduled maintenance has been completed.
Nov 29, 23:32 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 23:00 EST
Scheduled - Scheduled - Mailprotector Engineers will be performing an emergency maintenance procedure on our CloudMail systems beginning tonight at 11pm ET. During this time your users may be unable to connect via POP/IMAP/Web for a period of 15-20 min. During this maintenance window, all email will be queued and accessible as soon as this procedure is complete - No email will be lost.

We will send a reminder prior to, update the status page with 'In Progress' updates, and send a final notification when this maintenance is complete. As always, Mailprotector Support Specialists will be standing by in the event you require assistance or have any questions regarding this notice.
Nov 29, 12:53 EST
Completed - The scheduled maintenance has been completed.
Nov 29, 18:58 EST
Scheduled - As of 10:00 am, US ET, Mailprotector will cease all mail delivery through the 208.83.76.0/24 range. This is the final termination of this range. If you have not already done so, you will need to update your firewall to accept from the three active ranges shown here:
52.0.70.91
52.0.74.211
52.0.31.31

If you have any questions regarding these changes or need further assistance, please contact our technical support team. - support@mailprotector.com
Feb 29, 17:57 EST
Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016

No incidents reported.

Nov 23, 2016

No incidents reported.

Nov 22, 2016

No incidents reported.

Nov 21, 2016

No incidents reported.