System Status
All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Management Console   Operational
90 days ago
100.0 % uptime
Today
CloudFilter Email Security   Operational
90 days ago
100.0 % uptime
Today
SafeSend Outbound   Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email   Operational
90 days ago
100.0 % uptime
Today
XtraMail Continuity   Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving   Operational
90 days ago
100.0 % uptime
Today
Exchange+ 2013   Operational
90 days ago
99.97 % uptime
Today
Exchange+ 2016   Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email   Operational
90 days ago
100.0 % uptime
Today
Mailprotector Offices   ? Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Hosted Exchange Scheduled Maintenance Jan 20, 06:00 - Jan 21, 06:00 EST
Mailprotector's Exchange team will be performing scheduled maintenance on Exchange+ 2013 and Exchange+ 2016 servers this Saturday beginning at 6:00 AM ET through Sunday, 6:00 AM ET. Momentary disconnects from Outlook and mobile devices can be expected at various times during this maintenance window. No other interruptions are anticipated.
Posted on Jan 15, 17:46 EST
Past Incidents
Jan 17, 2018

No incidents reported today.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018
Resolved - Exchange 2016 services have remained stable and are operating as expected.
Jan 12, 09:47 EST
Monitoring - Emergency maintenance has been completed. The Exchange+ servers have been stabilized. The team will continue to monitor the situation.
Jan 11, 17:13 EST
Identified - The Exchange team will perform emergency maintenance on one of the Exchange+ servers due to an escalated performance problem. Services and users will not see an immediate impact. Performance may become a little slower over the next 15 minutes.
Jan 11, 15:55 EST
Monitoring - Reported problems about Exchange+ 2016 have been mitigated. Slower than usual performance can still be expected. We are continuing to monitor the servers and will be implementing improvements during the maintenance window beginning at 9:00 PM ET.
Jan 11, 13:05 EST
Identified - The Exchange team has identified high resource usage on some of the Exchange 2016 servers. Databases have been moved to alleviate reported problems. A maintenance window has been scheduled for Thursday, January 11, 2018 beginning 9:00 PM ET. Please open a support request from the Console if you are seeing problems with an Exchange+ 2016 user or domain.
Jan 11, 12:23 EST
Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.

Jan 4, 2018

No incidents reported.

Jan 3, 2018

No incidents reported.