System Status
All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Management Console Operational
90 days ago
100.0 % uptime
Today
CloudFilter Email Security Operational
90 days ago
100.0 % uptime
Today
SafeSend Outbound Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email Operational
90 days ago
100.0 % uptime
Today
XtraMail Continuity Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving Operational
90 days ago
100.0 % uptime
Today
Exchange+ 2013 Operational
90 days ago
100.0 % uptime
Today
Exchange+ 2016 Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 22, 2017

No incidents reported today.

Aug 21, 2017

No incidents reported.

Aug 20, 2017

No incidents reported.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
Resolved - This incident has been resolved.
Aug 11, 16:02 EDT
Monitoring - Exchange+ 2016 connectivity has been restored. Please let our support team know if you experience any further issues connecting to mailboxes on that platform.
Aug 11, 09:13 EDT
Identified - Mailprotector engineers have identified the problem and are working to restore connectivity (Outlook, ActiveSync, OWA). Another update to follow shortly.
Aug 11, 08:54 EDT
Investigating - We are investigating reports of client issues connecting to Exchange mailboxes on the Exchange+ 2016 platform.
Aug 11, 08:14 EDT
Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.