System Status
All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Management Console ? Operational
90 days ago
100.0 % uptime
Today
CloudFilter and SafeSend Email Security ? Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email ? Operational
90 days ago
99.99 % uptime
Today
XtraMail Continuity ? Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving ? Operational
90 days ago
100.0 % uptime
Today
Exchange+ 2016 ? Operational
90 days ago
100.0 % uptime
Today
Exchange+ 2013 ? Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email ? Operational
90 days ago
100.0 % uptime
Today
Service Announcements ? Operational
90 days ago
100.0 % uptime
Today
Mailprotector Offices ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 8, 2020

No incidents reported today.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020
Resolved - This incident has been resolved.
Jul 27, 16:55 EDT
Monitoring - A compromised mailbox affected the outbound queue on one server, causing delays for mailboxes also on this server. The compromised mailbox has been addresses and the queue has been cleaned up. Normal mail flow is confirmed and we will continue to monitor the situation.
Jul 27, 14:31 EDT
Investigating - We have received reports of outbound email delays from the hosted Exchange+ 2016 platform. We are investigating the issue.
Jul 27, 14:00 EDT
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.