The support ticketing system appears to be fully restored to normal operation. The vendor will continue to monitor the outage.
Posted 11 months ago. Nov 06, 2017 - 15:58 EST
The support ticketing vendor is monitoring a large-scale Internet outage affecting their customers. They have migrated customers to a different network backbone provider, but specific services might still be affected. Mailprotector has regained access to the support ticketing system, and we will catch up on support requests as quickly as possible.
Posted 11 months ago. Nov 06, 2017 - 14:59 EST
Mailprotector's support ticketing system is experiencing degraded performance due to network connectivity problems. The vendor is working on a resolution, and a significant outage at Level 3 Communications may be a contributing factor. Please expect some delay to support requests.