System Status

All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Shield Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email Operational
90 days ago
100.0 % uptime
Today
Radar Operational
90 days ago
100.0 % uptime
Today
CloudFilter and SafeSend Email Security Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
100.0 % uptime
Today
XtraMail Continuity Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email Operational
90 days ago
100.0 % uptime
Today
Service Announcements Operational
90 days ago
100.0 % uptime
Today
Issue Notice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026
Completed - The scheduled maintenance has been completed.
May 14, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 EDT
Scheduled - We will be performing scheduled maintenance on Shield on Wed, May 13, 2026, at 10:00 PM ET.
This update includes essential database improvements and may result in brief delays in mail flow.

Maintenance Window: 4 hours
Expected Impact: Mail flow may be interrupted for up to 30 minutes during the window.
Important Note: This will only cause a temporary delivery delay — no emails will be lost.

Thank you for your understanding as we work to enhance Shield’s performance and reliability.

May 11, 10:34 EDT
May 13, 2026
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.