System Status

All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Uptime over the past 90 days. View historical uptime.
Shield Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email Operational
90 days ago
100.0 % uptime
Today
Radar Operational
90 days ago
100.0 % uptime
Today
CloudFilter and SafeSend Email Security Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
100.0 % uptime
Today
XtraMail Continuity Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email Operational
90 days ago
100.0 % uptime
Today
Service Announcements Operational
90 days ago
100.0 % uptime
Today
Issue Notice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 10, 2026

No incidents reported today.

Apr 9, 2026
Scheduled Maintenance for Shield
Completed - The scheduled maintenance has been completed.
Apr 9, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 21:00 EDT
Scheduled - We will be performing scheduled maintenance on Shield on Wed, Apr 8, 2026, at 9:00 PM ET.
This update includes essential database improvements and may result in brief delays in mail flow.

Maintenance Window: 4 hours
Expected Impact: Mail flow may be interrupted for up to 30 minutes during the window.
Important Note: This will only cause a temporary delivery delay — no emails will be lost.

Thank you for your understanding as we work to enhance Shield’s performance and reliability.
Apr 6, 18:02 EDT
Apr 8, 2026
Unable to send or receive email with Google Workspace intermittently
Resolved - This incident has been resolved.
Apr 8, 19:01 EDT
Monitoring - We have been made aware that emails sent from Google Workspace accounts via CloudFilter/SafeSend are failing intermittently. There may also be delays in delivering inbound email due to an issue Google is experiencing.

If you have a domain affected by this incident, we recommend temporarily disabling the outbound mail routes for Gmail.

You may check the status of Google's incident at https://support.cloud.google.com/portal/system-status?product=WORKSPACE&cssp=true
Apr 8, 14:07 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

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