System Status

All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Shield Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email Operational
90 days ago
100.0 % uptime
Today
Radar Operational
90 days ago
100.0 % uptime
Today
CloudFilter and SafeSend Email Security Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
100.0 % uptime
Today
XtraMail Continuity Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email Operational
90 days ago
100.0 % uptime
Today
Service Announcements Operational
90 days ago
100.0 % uptime
Today
Issue Notice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 14, 2026

No incidents reported today.

Jul 13, 2026
Resolved - Email logs for CloudFilter have caught up, and current logs are displaying as expected.
Jul 13, 15:44 EDT
Monitoring - Email log data stopped shipping to the storage layer. The team has resolved the log shipping, and the logs are recovering. Log backfill will continue well into the afternoon, and we will update this notice once the logs have caught up.
Jul 13, 11:12 EDT
Investigating - Email log data for CloudFilter is not visible in the Console. The issue appears to have started approximately 9:00 AM ET this morning.

The team is investigating the issue, and we will provide more information as soon as we can.

Jul 13, 10:33 EDT
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.