System Status
All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Management Console ? Operational
90 days ago
99.86 % uptime
Today
CloudFilter and SafeSend Email Security ? Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email ? Operational
90 days ago
100.0 % uptime
Today
XtraMail Continuity ? Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving ? Operational
90 days ago
100.0 % uptime
Today
Exchange+ 2016 ? Operational
90 days ago
100.0 % uptime
Today
Exchange+ 2013 ? Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email ? Operational
90 days ago
100.0 % uptime
Today
Service Announcements ? Operational
90 days ago
100.0 % uptime
Today
Mailprotector Offices ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - Outbound queue lengths have returned to normal. The remaining messages still in the queue should be processed and delivered shortly. The team will continue to monitor the situation, but at this time, outbound mail flow is operating as expected.
Jan 11, 21:15 EST
Monitoring - Outbound queue lengths are improving, and the queues are draining. The team is continuing to monitor the progress.
Jan 11, 21:04 EST
Update - The team is continuing to work on the issue. Outbound emails are still delayed but delivered once through the queue.
Jan 11, 18:55 EST
Identified - The team has identified a potential cause for the outbound delay of emails. They are adjusting settings to confirm the possible resolution and processing the outbound queues as quickly as possible.
Jan 11, 17:29 EST
Investigating - Outbound emails are delayed thirty minutes to an hour. The team is investigating the issue and attempting to process the queues as quickly as possible.
Jan 11, 16:54 EST
Jan 10, 2022

No incidents reported.