Outbound emails delayed

Incident Report for Mailprotector

Resolved

This incident has been resolved.

Posted Jul 27, 2020 - 16:55 EDT

Monitoring

A compromised mailbox affected the outbound queue on one server, causing delays for mailboxes also on this server. The compromised mailbox has been addresses and the queue has been cleaned up. Normal mail flow is confirmed and we will continue to monitor the situation.

Posted Jul 27, 2020 - 14:31 EDT

Investigating

We have received reports of outbound email delays from the hosted Exchange+ 2016 platform. We are investigating the issue.

Posted Jul 27, 2020 - 14:00 EDT