Console responsiveness very slow

Incident Report for Mailprotector

Resolved

Console performance problems have been resolved. Thank you.

Posted Apr 29, 2020 - 14:30 EDT

Monitoring

Console performance has been restored. The team will continue to monitor the situation.

Posted Apr 29, 2020 - 12:14 EDT

Identified

Console related databases were at a high load. The team is continuing to work on the issue, but Console performance should be improved already.

Posted Apr 29, 2020 - 10:32 EDT

Update

Message review notifications may be delayed while the team investigates and resolves the Console performance issue.

Posted Apr 29, 2020 - 10:24 EDT

Investigating

We are investigating Console responsiveness issues. Reaching the Message Review page is also affected. Mail flow is performing as expected.

Posted Apr 29, 2020 - 10:13 EDT

This incident affected: Management Console.