Intermittent Phone Menu Problem

Incident Report for Mailprotector

Resolved

The phone system is operating as expected. Thank you.

Posted Mar 02, 2018 - 18:42 EST

Update

The phone system call menu is accepting key presses from most phone calls. We have continued reports of key presses from mobile phones not being accepted. In those cases, please call (864) 335-1064 to reach the support team. Thank you.

Posted Mar 02, 2018 - 10:12 EST

Identified

Mailprotector has identified a problem with the phone system menu, preventing some callers from successfully connecting to a department. If seeking the support team, please call (864) 335-1064.

Posted Mar 01, 2018 - 17:25 EST