Inbound email delivery delay

Incident Report for Mailprotector

Resolved

Inbound mail flow from CloudFilter is operating as expected.
Posted Mar 04, 2025 - 18:44 EST

Monitoring

The database issue has been resolved. Inbound mail delivery should soon return to expected performance. We are continuing to monitor the performance.
Posted Mar 04, 2025 - 13:00 EST

Identified

The team has identified an issue with a database and is working to resolve it.
Posted Mar 04, 2025 - 12:46 EST

Investigating

We have received reports of delayed email delivery from CloudFilter and are investigating the situation.
Posted Mar 04, 2025 - 12:40 EST
This incident affected: CloudFilter and SafeSend Email Security.